Anyway. The moment I plugged this I immmediatly tried to see if the media keys worked, simply because music while gaming is very important to me. And like you said, it didn’t immediately work with Itunes.

HOWEVER. It has the same thing like Winamp. Go to edit > preferences > and toggle ‘Enable full keyboard navigation’ (lowest option in the general tab).

Your media keys work now. I’m glad I don’t have to regret not waiting for Logitech to produce a mechanical keyboard.

To further and complicate things, Rogers is doing packette inspection to accomplish this speed trap. Rogers can now be implicated in future litigation cases as knowing what transpired, legally and yet not showing the diligence due to arrest any illegal activities. Withholding evidence is a futher possibilty.

I am Elise with Rogers and would like to bring some details.

As you mention in your blog post, we have been investigating issues related to World of Warcraft (WoW) and we recomment a temporary workaround.
What we know today is that there is a problem with our traffic management equipment that is inadvertently slowing the game for some customers. While we have fixed some issues with a software modification, new problems have emerged that we expect will be addressed with a second software update in June.
As you explain, we believe the problem occurs when P2P is running while simultaneously playing the game. If customers like Dana are experiencing problems we suggest they turn off the peer to peer setting within the WoW game and ensure no other P2P file sharing applications are running while playing WoW. WoW does use P2P for software updates, but with this setting changed you should continue to automatically receive software updates through other methods.

This is only a temporary solution. We continue to work closely with the game manufacturer and our equipment supplier to help resolve this issue as soon as possible.

We also want to thank all our customers for their patience while we are working on this issue.

However, after finding the Support phone number, I called, got the intro message, press 0 for a representative, and started listening to hold music while trying to press the “speakers” button on my phone. In no more than 20 seconds, I was speaking to a well spoken lady, who was both courteous and efficient. She asked some verifying questions and then asked me to log in. Success. In less than 15 minutes.

She then stayed on the line for several more minutes while I inspected my toons. I advised that the only thing missing was platinum. She asked when I last logged off, and said she’d sent an in-game support ticket to restore me back to that time.

Later that evening, I received a support note stating that my missing stuff was in the mail. Sure enough it was.

I’d rate it the best customer service experience in an MMO ever. The only thing that could have been done better would be free gifts.

I am a little angry and my mind is running faster than my fingers.

The only response I ever get is about how wacked accounts are their #1 priority and they are working diligently to investigate the issue and give me an option. Eight days, and several tickets later there is no other response except the mindless “standard” on they keep sending me.

I for one do LOVE the game, but (as was mentioned by Dana) this is exactly the reason I no longer deal with Dell or Blizzard. I have cancelled my subscription and will seek a refund for this terrible ruse.

However, only World of Warcraft actually supports the extra buttons in-game. You have to set them to macros otherwise.